Privacy Policy


1969 Business Suites Hotel is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

By using this website, you consent to the collection and use of personal information by 1969 Business Suites and its owners as set out in this privacy policy.


2.1          Personal information:

                We may collect the following information:-

  • Name, national identification number, age, gender, profession, nationality, passport and visa information
  • Contact information not excluding including mobile phone number and e-mail address
  • Sensitive personal data which comprises health condition, medical history and/or your religious belief
  • Credit card details, membership information, account details, profile or password details and any frequent flyer or travel partner programme affiliation
  • Guest stay information, including the hotels where you have stayed, date of arrival and departure, goods and services purchased, special requests made, observations about your service preferences
  • Security information such as videos and photographs collected through the use of closed circuit television systems and other security systems
  • Guest reviews and opinons of our services
  • Other information necessary to fulfill special requests (for example, leisure, travel, guest interests and preferences)


2.2          The information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • process and/or confirm hotel arrangements and restaurant reservations
  • process and/or confirm bookings, reservations and making arrangements for travel or recreational activities
  • provide a better, more personalized level of service
  • provide and charge for the hotel accommodations and other goods and services you purchase
  • fulfill contractual obligations to our business partners (e.g. your employer) and to facilitate other vendors which are connected to guest’s travels (e.g. travel agents, airline, tour or limousine operators, credit card companies and loyalty programme operators)
  • provide safety
  • conduct market analysis, market research, customer satisfaction and quality assurance surveys with a view to improve our services
  • bring the latest promotions and campaign news
  • meet legal and regulatory requirements.


2.3          Data security:

We maintain technical, electronic, and organizational security procedures to maintain the security of Personal Information, and safeguard Personal Information against unauthorized or unlawful processing and/or against accidental or unlawful loss, alteration, disclosure or access. Our security procedures include contractual terms with any contractors, agents or data processors that require such entities to protect the security and confidentiality of Personal Information in accordance with our standards.

It is your responsibility to safeguard any email or password that you have created or used in connection with this site, and to notify us if you ever suspect that the security and confidentiality of such email or password has been compromised in any way. You are solely responsible for any use of this site via your email and password.


2.4          About cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


2.5          Links to other websites:

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


2.6          We reserve the right to disclose any personal data and information we have concerning you if we are compelled to do so by a court of law or requested to do so by a governmental entity or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property. We also reserve the right to retain information collected and to process such information to comply with accounting and tax rules and regulations.

2.7          Others

This Privacy Policy is governed by and shall be construed in accordance with the laws of Malaysia



If you have any questions or concerns about (a) access to Personal Information, (b) the collection, use, management or disclosure of Personal Information, (c) this policy or our information handling practices, or (d) with whom your Personal Information is shared, or if you need further assistance with respect to our Privacy Policy, you may contact us via our website at We will attempt to respond to your questions or concerns promptly after we receive them.