1.1 Check-in and Check-out policy:
Check-in time at 3:00PM and any early arrivals or rooms requested prior to check-in time is subject to room availability.
Check-out time at 12:00PM and a late check-out fee of RM20/hour will be imposed until a maximum of five (5) hours, which then a full day rate will be imposed.
1.2 Age requirement policy:
Guest must be at least 21 years old or older with valid identification.
1.3 Room deposit:
A refundable of RM100 deposit in cash/credit card is required upon check-in.
1.4 Non-smoking policy:
The whole hotel compound (include guestrooms, public area, toilet, walkway, café) is a Non-smoking area. Guest who found smoking inside the hotel compound, a penalty of RM100/full room deposit amount will be imposed. A designated smoking section will be made available.
1.5 Special request:
Special requests will be attended to upon availability. (E.g. wedding proposal, birthday surprise, anniversary celebration)
1.6 Room cancellation and non-refundable policy:
Bookings made are strictly non-refundable. Change of staying date/room type is possible, and guest shall top up the difference if any price discrepancy occurred.